At Brisbane Garage Guys, your satisfaction and peace of mind are our top priorities. We take pride in delivering reliable garage door repairs, installations, and servicing across all Brisbane suburbs, 24 hours a day, 7 days a week. To ensure you feel confident in our services, we offer a comprehensive warranty on both our workmanship and the products we use.
1. Workmanship Warranty
We guarantee our repair and installation services against defects in workmanship for 3 months from the date of service. If any issue arises due to faulty workmanship during this period, we will fix it promptly at no additional cost.
2. Parts & Product Warranty
All parts and components supplied by us are covered by the manufacturer’s warranty. Warranty periods vary depending on the brand and product type, such as:
- Garage door springs (torsion or extension)
- Garage door openers & motors (chain, belt, smart/Wi-Fi)
- Roller, sectional, and tilt door components
- Garage door remotes and keypads
Please keep your invoice or proof of purchase, as it will be required for any warranty claim.
3. What Our Warranty Does Not Cover
Our warranty excludes:
- Damage caused by accidents, misuse, or unauthorised modifications
- Normal wear and tear of components
- Issues caused by neglect, lack of maintenance, or environmental factors (storms, floods, fire, etc.)
- Repairs or servicing carried out by unauthorised technicians
- Parts damaged due to unrelated faults beyond our control
4. How to Make a Warranty Claim
If you believe your repair or installation is covered under warranty:
- Contact us on 07-2000-4262 or email info@brisbanegarageguys.com.au
- Provide your invoice number, date of service, and a detailed description of the issue
- Our team will review your claim and, if valid, arrange a service appointment as soon as possible
5. Maintenance Recommendations to Keep Your Warranty Valid
To maintain your garage door in good working order and ensure warranty coverage remains valid, we recommend:
- Regular cleaning and inspection of your garage door and components
- Lubricating moving parts (rollers, hinges, springs) as needed
- Avoiding overloading or misusing the garage door system
- Booking annual professional inspections and servicing with Brisbane Garage Guys
6. Our Commitment to You
We stand behind the quality of our work and the products we supply. If you have questions about our warranty policy or need assistance, our team is here to help 24/7.
Website: https://brisbanegaragedoorrepair.com.au/
Phone: 07-2000-4262
Email: Info@brisbanegaragedoorrepair.com.au